Shipping & Returns

Everything we sell is made when you order it. Here's how long delivery takes, and what to do if anything goes wrong.

How long it takes

• Printing: 2–5 business days. Most orders ship within 5 business days of being placed.
• Delivery in the US: usually 3–4 business days after your order ships.

When your order ships, you'll get an email with a tracking number. Deliveries can take longer around the holidays.

Where we ship

We ship to the US and Puerto Rico. We don't ship to other countries yet.

Returns and exchanges

Because everything is made just for you, we can't accept returns or exchanges for the wrong size, a different color, or a change of mind. Please check the size guide before you order.

This doesn't affect any rights you have under your local consumer law.

If something's wrong with your order

If your order arrives damaged, misprinted or defective, or you received the wrong item, we'll replace it at no cost. Email us within 14 days of delivery with your order number and a photo of the problem.

A misprint means the printed design doesn't match the one shown on the product page. Our designs are illustrations, so a difference between a design and the real park isn't a misprint.

If your order hasn't arrived within 14 days after its estimated delivery date, let us know. We'll look into it with the carrier and make it right.

Wrong or incomplete address

Please check your address carefully at checkout. If a package comes back to us because the address was incomplete or incorrect, we can send it again once you confirm the right address, but the new shipping cost is yours.

Changing or canceling an order

We can only change or cancel an order before it goes into production, which can happen soon after you order. If you need to make a change, email us as quickly as you can.

Questions

Email contact@tennesseepride.com and we'll get back to you.